Spencer's

I was just at this location last night. First, I don't know why 3 employees are needed on a Thursday night in dead of winter, but I was searching for a specific shirt I came to purchase. I had to leave the store in an upset while immitating their screeching harpy voices as the two girl employees fought for the attention of the male employee. I couldn't even concentrate on finding the shirt over their escalating voices. Maybe focus on your customers over trying to get in eachothers pants.

follow-up review: last week me and my friends had been followed around the store by an employee, and then nearly followed OUT the door by the same one. we sat on the bench outside to reorganize our purchases and she stood in the doorway watching us. you can imagine how uncomfortable this was. 🙈 yesterday, my friend who i was with the previous week went back with her sister and the SAME employee approached her sister after she had walked away and told her sister that my friend had been there with another girl (even though there was 4 of us, not 1), but of course her sister didn't care because she knows we're friends.

Shopping here with two friends and was being watched and followed by every employee. To the taller girl who said “ I’m gonna just go stand in the back for a few minutes!”, get a new “code” phrase for “I think these people are going to steal”. Most uncomfortable shopping experience I had in the entire mall. Will not be coming back. Never have I ever been asked to place what I want to buy at the register instead of carrying it while I shop because “we don’t want you to drop and break it”. Also when you have extremely loud conversations on purpose it’s also a dead give away you’re trying not to be obvious about helicoptering someone. We each ended up still buying at least 5 items despite the employees. Not good customer service.

I needed a new man's wallet as the one I bought in this very store 6 years ago finally bit the dust. Figured I come here and get a new Star Wars or Deadpool wallet cause you've always had a big selection. Only to be greeted by a very small section with no Star Wars or Deadpool. Hey at least they had 3 different Stitch wallets and two different Invader Zim wallets 🙄 what guy would want a flipping Stitch wallet? Not only that but the store was way to dark that it made it hard to even look through the clearance boxes. Welp time to checkout Hot Topic for a wallet.

I usually have a pretty good experience here, but recently, one of the employees made me feel really guilty for not “rounding up” for their big corporate charity. Apparently Me saying I don’t want to round up wasn’t enough this shaved head 17-year-old girl just kept going on and on about how it will help etc.. I told her I only donate to charities where I know 100% of the proceeds will go to charity and will not go to a big tax write off, like what the hot topic charity would do. Instead of ringing me up, I was forced to endure a bunch of guilt, tripping drama about how I should donate to children with cancer after I had already told her that I do not want to donate to hot topic for my own ethical reasons. This did not satisfy her. She kept talking and talking. I was trying my best to be polite, but my mother was there and my mother is not one to say anything but she was about to tell the girl to please just ring me up and let us leave. I feel like the interaction of ringing up two items took a total of 25 minutes. I was left feeling like she thought I was dumb, and a bad person for not donating to a big corporate Charity. Not everyone has the money to round up. but either way, my intent was to help charities, and it still was not good enough for her. When you employ people, could you please tell them not to get on their social angel drama thinking that everyone around them are stupid and do not care about the world issues simply because they don’t want to “round up”. 😆