(I meant to submit this a while back ago but better late...;-) I visited back in in the fall around my birthday and as I usually do when I go to any store of this nature, I'd asked the associate for some assistance with regard to questions I'd had about some of the newer items that they gotten in since I had last been there. I do this in an effort to to reduce the likelihood that I may be disappointed like I've found myself at times before when I've mistakenly bought a product thinking that it was going to be different than it actually turned out being and of course not before having spent a small fortune on it... Lea was polite, friendly, and enthusiastic, and she was also very professional, offering helpful advice and making valuable suggestions helping me decide what to get. I've never had a negative experience at this location. The staff there have been accommodating, but I will say that on this specific occasion I greatly appreciated her for being extra attentive to my questions, and I'm thankful for the excellent service!
Video Exchange is a top-rated adult entertainment store located at 7656 Broadway, Lemon Grove, CA 91945. Known for its extensive collection of DVDs, Blu-rays, and video games, Video Exchange offers customers a welcoming environment to explore their favorite genres or discover new ones. The store has built a reputation for providing excellent service and maintaining a comfortable atmosphere for all visitors.
At Video Exchange, our mission is to make your entertainment experience enjoyable and hassle-free. Whether you're looking for the latest releases or classic favorites, our knowledgeable staff is always ready to assist you in finding exactly what you're looking for. We pride ourselves on offering a wide variety of titles that cater to diverse tastes, ensuring there's something for everyone.
Customer feedback highlights the positive experiences visitors have had at Video Exchange. Many appreciate the store's welcoming atmosphere and the friendly demeanor of the staff. One customer shared their experience:
"I visited Video Exchange recently and was pleasantly surprised by the variety of movies available. The staff was very helpful and made my visit enjoyable. I will definitely return!"
While most reviews are positive, there have been a few instances where customers experienced issues with staff behavior. One visitor mentioned:
"I left due to this dude with the fro thats crazy (worker) banging on people's door like a gorilla in the jungle... He didn't even check the system before he was banging and trying to call people out."
These isolated incidents do not reflect the overall positive experience that Video Exchange aims to provide. We strive to maintain a respectful and professional environment for all customers.
Video Exchange is more than just a store—it's a community hub where entertainment enthusiasts can connect, share interests, and explore new possibilities. Whether you're a regular or a first-time visitor, we guarantee an enjoyable experience every time you visit.
7656 Broadway, Lemon Grove, CA 91945, USA
Get directions(I meant to submit this a while back ago but better late...;-) I visited back in in the fall around my birthday and as I usually do when I go to any store of this nature, I'd asked the associate for some assistance with regard to questions I'd had about some of the newer items that they gotten in since I had last been there. I do this in an effort to to reduce the likelihood that I may be disappointed like I've found myself at times before when I've mistakenly bought a product thinking that it was going to be different than it actually turned out being and of course not before having spent a small fortune on it... Lea was polite, friendly, and enthusiastic, and she was also very professional, offering helpful advice and making valuable suggestions helping me decide what to get. I've never had a negative experience at this location. The staff there have been accommodating, but I will say that on this specific occasion I greatly appreciated her for being extra attentive to my questions, and I'm thankful for the excellent service!
Apr 20, 2024 · Desiree FallavollitaI left due to this dude with the fro thats crazy (worker) banging on people's door like a gorilla in the jungle (I'm not calling him that because he's part black, but because of how literally loud he was banging. (Not knocking loudly, but banging.)) Because I took over some other dudes booth (by myself) that still had some time left THAT I ADDED MONEY TOO. He didn't even check the system before he was banging and trying to call people out. You need more time to yourself to relieve that much tension. Just a thought.
Jul 07, 2024 · GeorgieI came in one day and it was my first time. Lea was such a great help! I ended up buying something that I didn’t even think I needed but Lea was such an amazing help and very knowledgeable about the selection! If anyone is in the area just stop by and say hello, she will make your day!
Oct 29, 2023 · King KushGottiI don’t usually roll in there but when I do I look forward to seeing Lea working. She’s a doll(nice on the eyes too)but yeah she always has a great attitude, shes’s very friendly and knowledgeable..All around good experience!
Nov 29, 2023 · PaulWhen my nervousness subsided and finally asked for assistance, Lea was kind and courteous without any judgment or intrusiveness. Was a pleasant surprise to see that level of customer service…
Nov 29, 2023 · eranmi
7656 Broadway, Lemon Grove, CA 91945, USA
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