Spencer's

Spencers, that you love us is obvious by just how cool you are! Even if the mall ends up demolished, perhaps the oh so wise city planners will leave your store in place and build up around you, so that Bangor retains some sense of style, progressiveness and wellness. I love you, for real!

“ Spencer’s offers a 1-year warranty on all intimate products and a lifetime happiness guarantee on all body jewelry. If you are unhappy with your jewelry for any reason, we will replace or exchange it. We do not accept returns on intimate products, custom products, seasonal, or clearance merchandise. Please allow up to 5-7 business days after we receive your return for a credit to appear in your account. Items purchased with a gift card will be refunded to that card.” I bought jewelry from this location may 10th. All my gems have fallen out of my gauges and one out of my septum ring. The older lady was kind, the orange haired employee was kinda rude in the sense she didn’t even attempt to pretend to know their publicly posted warranty policy. I’d appreciate it if the manger could contact me as i have jewelry I’d like to replace. As a manager myself, I’d recommend teaching all employees your warranty policy and procedure so they don’t look silly contradicting the literal website.

I go into Spencer’s almost everyday with a friend because there isn’t a lot to do in Bangor but window shop for fun sometimes, we usually never get any types of issues with any employees!! Except for one, this one lady with blonde hair and always has glasses I think she’s a manager? Well whenever I go in with my friend she ALWAYS follows us and always stares at us the entire time but never says anything, well today she had something to say because when I walked in with two other people she said “hey guys can I help you with anything today?” And my friend goes “no just lookers haha” and she goes “well maybe you should be buyers today” I said “well we got jobs now so we will actually buy stuff now” and she looked at me jaw just dropped wide open, while we where shopping and looking for what we wanted, she went to the rack right next to us and started just moving clothes around pretending she was working and just staring at us the entire time watching us, (I say this because every time I looked over she was looking right at us and would smile when I looked at her) we decided to buy things out of feeling like we where pear pressured even tho we where not 100% sure if what we where interested in getting was there or that we where able to buy it (ex. pipes, you have to be 21 to buy them) I would like to say I do love this store and all the other employees are very nice and always make me feel welcomed at Spencer’s.

I haven't gone in a long time bc staff is uncomfortably pushy. Went last week with my friend for a birthday gift and it was the worst experience. Got harassed into buying more than we wanted, then literally shamed three times for not rounding up. Very uncomfortable, probably won't go again. Two stars instead of one though, bc the shirt selection was freaking amazing

I usually really love this Spencer's but the manager has changed and she was extremely pushy and unfriendly. I feel like I shouldn't have to repeat my choices at checkout either. It also felt like I was getting side eyed when I was looking at shirts. It's great I was told about the sale, but she has the personification of a dog that might bite someone.