Lover's Lane - Youngstown

I went into lovers lane to do some valentines day shopping for my pregnant wife, I explained to one of the wonderful ladies what I was looking for and all 3 employees immedietly came to my aid to find somthing that would look good and be comfortable with her big ol' baby belly in the way. 100/10 incredible experience, will absolutely be returning for more before the approaching holiday.

Workers there were so nice and accommodating. I believe the one lady's name was Sabrina, she was able to get us a discount and help me sign up for the rewards, the other lady (I didn't get her name) helped reassure the products are pH balanced. I like this location better than the one in Canton, OH.. thanks again for the help!

Easily my best experience shopping for Toys and Lingerie 👠🪩Fabulous staff, made me feel comfortable and important.

This was my first time here and it will definitely be my last! I was looking for a divorce party gift and wanted to make sure the items I bought were compatible with each other, I was told YES so I purchased them. While still in the car I thought I should attempt to fit them together because I wasnt sure I could trust that answer, they were NOT compatible. I should have known based on the awful service. Upon entering, there were 3 young girls behind the counter, none of which asked if I needed help. As I was roaming around the store, they starred and giggled, definitely not mature enough to be working in an adult store. I went back in the store and said I needed to return the items as they gave me incorrect information. The girl just smirked and said they don't do refunds or credits. I initially thought I was given incorrect information by mistake because these unprofessional girls just don't care that they are giving wrong information. After the interaction when I needed to return the items, I am convinced it was purposeful. They know you're stuck with the purchase so they think it's funny. Almost $100 spent on just 2 items which are useless. GO ANYWHERE BUT HERE.

Terrible customer service. The employees were unhelpful, rude, and seemed to be racist. I was uncomfortable in the store as no one greeted me and made me feel judged. The employees were not knowledgeable about their products or their promotions. I had just purchased the product and she wouldn’t allow any return or exchange while I was still in the store at the register, the issue was the employees fault, she refused to offer the refund that any other store would. Avoid at all costs, there are many better stores in the mall with better products and service. Notice that all the positive reviews are from 3+ years ago, it looks like they have new management and they have no business running an intimates store.